ORDER
You can order our products in a convenient form for you:

1. On our website www.pragalux.com
   Select an item on our website www.pragalux.com.
   Click the “Order” button and write all the articles, names and quantities that interest you. Be sure to provide your phone number and email address. Send information. Our company manager will send you an invoice for payment. If necessary, our representative will contact you for clarification and checkout. You can also issue additional shipping.
2. By the phone.
   Ask all the questions you are interested in by calling +371 26802870.
   We are actively using Viber, WatsApp applications. Call or write.
3. By e-mail info@pragalux.com
   When sending an order to our e-mail info@pragalux.com, be sure to provide all the necessary information – the name of the item, article, quantity, data about yourself (last name, first name, contact phone).
4. In our shop “Prāga Lukss”
   You can choose the desired product on the Internet, on our page www.pragalux.com and place an order or purchase in our store “Prāga Lukss.” We will always provide professional advice and help to determine the best choice for you.
5. Leasing.
   You can arrange leasing on favorable terms from our partners www.incredit.lv. Registration is possible for both physical and legal personnel.

PAY

1. In the shop “Prāga Lukss”:
   Payment in our store “Prāga Lukss” at A.Čaka 144, Rīga is possible both in cash and in payment cards.
2. Bank Transfer:
   If you choose to pay by bank transfer, a down payment invoice will be sent to your specified email address.
   You can receive an item when you pay the sent invoice in full or when you pay in the store, when you receive an order.
   When paying an invoice by bank transfer, be sure to enter the invoice number sent to you in the “Purpose of Payment” column.
   Also, when paying by bank transfer, additional delivery with the mediation of the courier service is possible express.pasts.lv.

DELIVERY

1. Receipt of ordered goods in our store “Prāga Lukss” at Chaka 144, Rīga, LV-1012.
2. Shipping to Riga and Latvia from 5.00 EUR (EXPRESSpasts, Omniva, DPD)
3. Delivery to other countries (Estonia, Lithuania, etc.) is calculated individually.
4. If the order is paid by bank transfer, delivery is carried out only after full payment of the goods.
5. The date and time of delivery is specified individually.
6. If the goods are available in our warehouse, the shipment is carried out within 2-3 days after receiving the full payment of the cost of the goods.
7. In the absence of goods in our warehouse, after receiving a 50% payment for the cost of the ordered goods, articles are ordered from the manufacturer. Approximate terms of production of orders from manufacturers from 7 days to 3 months.

GUARANTEE

1. For all sold lamps the warranty period is 24 months.
2. The warranty period for bulbs is specified in the product description.